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Technical Support Contact Form

Technical questions and bug reports

Please use this form to ask a technical question or report a problem or bug. When describing your problem, please be as specific as possible. A detailed description of the problem will help us solve it much faster. Also make sure that you give us the correct e-mail address; otherwise, we won't be able to reply.

Fields marked as bold are required.

Your name:
Are you a registered user?Yes No
Your e-mail address:
Your computer experience level:I am a beginner
I am an intermediate
I am good at computers
I am a professional
The product you are writing about:
Product version:
Product build:
Your PC operating system:
If Windows 2000/XP/Vista/7 specify the Service Pack number:
DirectX version:
Your PC file system:NTFS
FAT32
FAT16
Ask your question / describe your problem:

Please provide as much information as you can, including the text in error dialog boxes.

If for some reason you cannot or don't want to use the web-based forms, you can also submit requests by e-mail: support@exsate.com.

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